Terms & Conditions
Introduction
Welcome to leilaloves.com! These terms and conditions outline the rules and regulations for the use of LeilaLoves Ltd’s website, located at https://www.leilaloves.com.
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use LeilaLoves Ltd's website if you do not agree with all of the terms and conditions stated on this page.
1. General Information
1.1. The website is operated by LeilaLoves Ltd, with a registered office at Unit 4 Red Cow Business Park, Long Bridge Way, Dorchester, DT1 1YD.
1.2. These Terms and Conditions govern your use of our website, including making a purchase on the website, browsing products, and other services we offer.
2. Eligibility
2.1. You agree to provide accurate, complete, and current information when creating an account or making a purchase.
3. Products and Services
3.1. We offer a range of items including clothing, accessories, footwear and homeware.
3.2. Product descriptions, prices, and availability are subject to change at any time without notice. We strive to ensure accuracy but cannot guarantee that all details on the site are entirely accurate.
3.3. The colors of the products displayed on the website may differ from the actual product due to display settings on your device.
4. Ordering and Payment
4.1. All orders placed through the website are subject to acceptance and availability.
4.2. We accept payments through all major credit & debit cards, PayPal, Shop Pay, Klarna, Apple Pay & Google Pay. All transactions are processed securely.
4.3. Prices are listed in GBP, and taxes and shipping fees may be applied depending on your location.
4.4. By submitting an order, you are making an offer to purchase a product, subject to our acceptance. You will receive an email confirmation once your order has been processed.
5. Shipping and Delivery
5.1. We offer worldwide or regional shipping (refer to our delivery information for detailed costs etc). Estimated delivery times are provided at checkout and are subject to change due to factors outside our control.
5.2. Shipping costs will be calculated and displayed before you complete your order.
5.3. Risk of loss and title for items purchased pass to you upon delivery of the items.
6. Returns and Exchanges
6.1. We offer returns and exchanges for unused items within 28 days from the delivery date.
6.2. The items must be in their original condition with tags attached and in the original packaging.
6.3. Customers are responsible for return shipping costs unless the product is defective or the wrong item was shipped.
6.4. Refunds will be processed once we receive the returned items and inspect them for compliance with our return policy.
7. Intellectual Property
7.1. All content on the website, including text, graphics, logos, images, and software, is the property of LeilaLoves Ltd or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.
7.2. You may not reproduce, distribute, or exploit any content from our website without prior written permission.
8. User Accounts
8.1. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.
8.2. We reserve the right to terminate or suspend accounts at our discretion for any violations of these Terms.
9. Limitation of Liability
9.1. LeilaLoves Ltd will not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or purchase of any products.
9.2. Our maximum liability for any claim related to the purchase of products from the website will be limited to the amount you paid for the product.
10. Privacy
10.1. We collect personal information in accordance with our Privacy Policy. Please review our Privacy Policy here to understand how we handle your personal data.
11. Force Majeure
11.1. We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, strikes, or interruptions in services.
12. Governing Law
12.1. These Terms and Conditions are governed by and construed in accordance with the laws of United Kingdom.
12.2. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom.
13. Changes to Terms
13.1. We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on the website and will become effective immediately.
13.2. It is your responsibility to review these Terms periodically to ensure you are aware of any changes.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at hello@leilaloves.com.
Last updated 18/09/2024