How does Clearpay work?

By signing up for a Clearpay account you can spread the cost of your purchases over 4 interest free instalments.

View Clearpay's Terms & Conditions
  • SELECT CLEARPAY AT CHECKOUT
    Once you've added your items to your basket, simply select Clearpay as the payment option at checkout.
  • SIGN UP FOR AN ACCOUNT OR LOGIN
    If you don't already have a Clearpay account, it's super easy to apply and you'll know straight away if you're approved.
  • MANAGE YOUR PAYMENTS WITH EASE
    Clearpay will send you an email confirmation and reminders of when it's time to pay. You can manage your orders and payments in the Clearpay App.
  • SELECT CLEARPAY FOR SHOP NOW PAY IN 4
    After you sign up, you'll enjoy one-click purchases with Clearpay.

Clearpay FAQ's

What is Clearpay?

Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Clearpay responsibly.

The service is provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the Financial Conduct Authority.

What if I can't pay a Clearpay Instalment?

If you cannot make a payment, please contact Clearpay here.

As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay.

Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee if you are still not able to make the payment by then. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. If your order is less than £24, the total late fee will be £6. If your order is £24 or over, total late fees will not exceed 25% of the total order or £24, whichever is less.

Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. We encourage you to use Clearpay responsibly. Please see Clearpay Terms of Service for further details.

How do I return or exchange an item purchased with Clearpay?

Items purchased with Clearpay follow our standard return process.

Please note, refunds for Clearpay purchases will be refunded from Merchant Site ​to Clearpay. We cannot provide an exchange or cash refund.

When the refund is processed, any upcoming payments you have to Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until the merchant has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Clearpay.


You can view the details by logging in to your Clearpay account.

Still can't see it? Get in touch and we'll be happy to help